[et_pb_section fb_built="1" fullwidth="on" _builder_version="4.16" _module_preset="default" background_color="#f9f9f9" use_background_color_gradient="on" background_color_gradient_direction="330deg" background_color_gradient_stops="#2ea3f2 0%|#2e6df4 100%" background_color_gradient_start="#2ea3f2" background_color_gradient_end="#2e6df4" global_colors_info="{}" theme_builder_area="post_content"][et_pb_fullwidth_header title="In-person, Mail, Telephone, and Web-based Surveys" content_max_width="none" _builder_version="4.18.0" _module_preset="default" title_text_color="#000000" subhead_text_color="#5F6A72" background_color="#F9F9F9" custom_padding_tablet="" custom_padding_phone="0px||0px||false|false" custom_padding_last_edited="on|phone" hover_enabled="0" title_font_size_tablet="" title_font_size_phone="28px" title_font_size_last_edited="on|phone" global_colors_info="{}" button_one_text_size__hover_enabled="off" button_two_text_size__hover_enabled="off" button_one_text_color__hover_enabled="off" button_two_text_color__hover_enabled="off" button_one_border_width__hover_enabled="off" button_two_border_width__hover_enabled="off" button_one_border_color__hover_enabled="off" button_two_border_color__hover_enabled="off" button_one_border_radius__hover_enabled="off" button_two_border_radius__hover_enabled="off" button_one_letter_spacing__hover_enabled="off" button_two_letter_spacing__hover_enabled="off" button_one_bg_color__hover_enabled="off" button_two_bg_color__hover_enabled="off" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built="1" module_id="about" _builder_version="4.17.3" _module_preset="default" custom_padding="||13px|||" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/telephone-survey.jpg" alt="survey worker with headset" title_text="telephone survey" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h2>Telephone Surveys</h2>
<p>A large portion of our research is conducted using telephone interviews. For complex projects, such as those needing statewide or regional probability samples, the BCSR uses the services of the most respected professional field operations. The BCSR also has its own Computer Assisted Telephone Interviewing (CATI) capability for small to medium-size projects.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/mail-survey.jpg" alt="woman opening mailbox" title_text="mail survey" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h2>Mail Surveys</h2>
<p>Mail surveys are a relatively inexpensive way of conducting a survey. This method is also a very good option when it is difficult to identify telephone numbers for the population under study. This is the preferred method for populations that have an interest in the subject matter of the survey, such as members of professional organizations who may require flexibility in timing their response. The BCSR uses the multiple mailing and visually-enhanced survey design approach of the “total design method” to optimize response rates.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/in-person-surveys.jpg" alt="Person taking survey notes" title_text="in-person surveys" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h2>In-Person Surveys</h2>
<p>In-person surveys are occasions when our highly-trained interviewers interact directly with the survey population. Projects for which this option would make sense include intercept interviews with clients at their point of service and small neighborhood surveys. In-depth personal interviews are also useful when soliciting the opinions of key informants and community leaders.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/online-survey.jpg" alt="a person taking an online survey" title_text="online survey" _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h2>Web-based Surveys</h2>
<p>A web-based survey is a highly effective way to reach known populations. The BCSR can help you determine if a web-based or email survey is the appropriate option for your research project. When properly designed and applied, web-based surveys are more targeted than phone surveys and can minimize error and deliver better quality data than mail surveys. The BCSR has a highly-experienced and well-trained staff of web survey designers and analysts.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]