[et_pb_section fb_built="1" fullwidth="on" _builder_version="4.16" _module_preset="default" background_color="#f9f9f9" use_background_color_gradient="on" background_color_gradient_direction="330deg" background_color_gradient_stops="#2ea3f2 0%|#2e6df4 100%" background_color_gradient_start="#2ea3f2" background_color_gradient_end="#2e6df4" global_colors_info="{}"][et_pb_fullwidth_header title="In-person, Mail, Telephone, and Web-based Surveys" content_max_width="none" _builder_version="4.18.0" _module_preset="default" title_text_color="#000000" subhead_text_color="#5F6A72" background_color="#F9F9F9" custom_padding_tablet="" custom_padding_phone="0px||0px||false|false" custom_padding_last_edited="on|phone" title_font_size_tablet="" title_font_size_phone="28px" title_font_size_last_edited="on|phone" global_colors_info="{}" button_one_text_size__hover_enabled="off" button_two_text_size__hover_enabled="off" button_one_text_color__hover_enabled="off" button_two_text_color__hover_enabled="off" button_one_border_width__hover_enabled="off" button_two_border_width__hover_enabled="off" button_one_border_color__hover_enabled="off" button_two_border_color__hover_enabled="off" button_one_border_radius__hover_enabled="off" button_two_border_radius__hover_enabled="off" button_one_letter_spacing__hover_enabled="off" button_two_letter_spacing__hover_enabled="off" button_one_bg_color__hover_enabled="off" button_two_bg_color__hover_enabled="off"][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built="1" module_id="about" _builder_version="4.17.3" _module_preset="default" custom_padding="||40px|||" global_colors_info="{}"][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/online-survey.jpg" alt="a person taking an online survey" title_text="online survey" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>Web-based Surveys</h2>
<p>A web-based survey is a highly effective way to reach known populations. The BCSR can help you determine if a web-based or email survey is the appropriate option for your research project. When properly designed and applied, web-based surveys are more targeted than phone surveys and can minimize error and deliver better quality data than mail surveys at a lower cost. The BCSR has a highly-experienced and well-trained staff of web survey designers and analysts.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/telephone-survey.jpg" alt="survey worker with headset" title_text="telephone survey" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>Telephone Surveys</h2>
<p>The BCSR has its own Computer Assisted Telephone Interviewing (CATI) capability for small to medium-size projects. Our call center fields hundreds of calls every month. For complex projects that need statewide or regional probability samples, the BCSR uses the services of the most respected professional field operations.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/mail-survey.jpg" alt="woman opening mailbox" title_text="mail survey" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>Mail Surveys</h2>
<p>Mail surveys can be a relatively inexpensive way of collecting data especially when it is difficult to identify telephone numbers or email addresses for the study population. To optimize response rates on mail surveys, the BCSR uses the multiple mailing and visually-enhanced survey design approach of the total design method.</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,2_3" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://bcsr.rutgers.edu/wp-content/uploads/2022/12/in-person-surveys.jpg" alt="Person taking survey notes" title_text="in-person surveys" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][/et_pb_image][/et_pb_column][et_pb_column type="2_3" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>In-Person Surveys</h2>
<p>In an in-person survey, our highly-trained interviewers interact directly with the survey population. Our interviewers ask questions and assist the person who is answering them. In-person surveys might be used when interviewing clients at their point of service or when going door-to-door in small neighborhood studies. In-depth personal interviews are also useful when soliciting the opinions of key informants and community leaders.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" module_id="about" _builder_version="4.18.0" _module_preset="default" background_color="#f9f9f9" custom_padding="||40px|||" global_colors_info="{}"][et_pb_row _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.17.3" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.18.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h3 style="text-align: center;">Standard Conditions of Engagement</h3>
<p style="text-align: center;">In order to engage BCSR’s services, the research agenda should focus on a matter of public policy that will have an impact on the life of the citizenry. BCSR will only employ research methods which, in our judgment, meet accepted standards of practice in the profession.</p>[/et_pb_text][et_pb_button button_url="@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNjMifX0=@" button_text="Learn more" button_alignment="center" _builder_version="4.18.0" _dynamic_attributes="button_url" _module_preset="default" custom_button="on" button_use_icon="off" global_colors_info="{}"][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]